I am an expert with lived experience and knowledge of patient activation, patient engagement and patient experience.

I am committed to working and collaborating with organizations to work towards an environment that best understands and supports patients and care partners where there are.

I believe this is the future of health care.


Are you looking for help:

– Understanding how patient activation can benefit patients and the health care system

– Determining the most effective way to assess and activate patients and care partners in their health and health care

– Understanding the importance and benefits of tailoring messaging and support to the activation level of patients

– Making the health care system “patient friendly” to navigate

– Working proactively to help patient populations become more activated in their health and health care

– Ensuring the patient experience for all of your health care community across the continuum of care is optimized

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Ways to work with me

– Workshops (health care professional, patient/care partner)

– Consultancy work

– Speaking engagements (health care professional, patient/care partner)

– Writing

To chat further on ways we can collaborate together, please contact me here


Claire was a fantastic addition to Surgical Quality Action Day. As a patient, she offered unique insight into our complex health care system; as a facilitator and presenter, she created thoughtful and unique content that empowered participants to think outside of the box. Participants loved the interactive portions of her workshop and felt “activated” by her engaging style – and I did too!

Jennie Aitken, BC Patient Safety & Quality Council