WORK WITH ME

I am an expert with lived experience and knowledge of patient activation, patient engagement and patient experience.

I am committed to working and collaborating with organizations to work towards an environment that best understands and supports patients and care partners where there are.

I believe this is the future of health care.

Are you looking for help:

• Devising and executing novel patient experience strategies in partnership with healthcare organizations and those receiving and providing care

• Creation of strategies and meaningful engagement tactics to ensure amplification and inclusion of the voices of those receiving care across program, product and service development.

• Initiation, creation and implementation of Patient Family Advisory Councils (PFACs)

• Conducting research and developing measurement programs to assure quality improvement, improved patient experience and patient safety across the healthcare continuum

• Planning and partnering on various campaigns to educate and promote people-centered care

• Arranging workshops for educating healthcare teams about patient engagement and co-production during practice

• Creating training materials to educate healthcare teams about patient experience, patient engagement, patient activation and people-centered care

Ways to work with me

– Workshops (health care professional, patient/care partner)

– Consultancy work

– Speaking engagements (health care professional, patient/care partner)

– Writing

To chat further on ways we can collaborate together, please contact me here

TESTIMONIALS

Claire was a fantastic addition to Surgical Quality Action Day. As a patient, she offered unique insight into our complex health care system; as a facilitator and presenter, she created thoughtful and unique content that empowered participants to think outside of the box. Participants loved the interactive portions of her workshop and felt “activated” by her engaging style – and I did too!

Jennie Aitken, BC Patient Safety & Quality Council